Privacy Policy.
How we handle personal information when you visit this website or contact us.
1. Who we are
ChurhX provides church digitisation and technology-focused services in South Africa. For privacy-related questions about this website, contact hello@churhx.co.za.
2. Personal information we collect
If you use our enquiry form or email us, we may receive your name, email address, phone number, church or organisation, the service you are interested in and the information you include in your message.
Our hosting and infrastructure providers may process technical information, such as IP addresses, browser details and security logs needed to serve and protect this website. We do not intentionally use advertising pixels, behavioural tracking scripts or non-essential analytics cookies on this website.
3. How and why we use your information
- To respond to your questions and enquiries.
- To understand your needs and prepare requested proposals.
- To manage relevant business communications and agreed services.
- To maintain website security and meet legal obligations where applicable.
Contact information is provided voluntarily when you send an enquiry. Without the required name, email address and message, we may not be able to respond. We do not use an enquiry to enrol you in unrelated marketing communications without an appropriate basis.
4. Service providers and transfers
We may use website hosting, email delivery and business communication providers to process information on our behalf. If the contact form's delivery service is enabled, submitted details are transmitted through the configured email delivery provider to our designated inbox.
Some service providers may process or store information outside South Africa. Where this applies, we aim to use appropriate contractual and technical safeguards consistent with the Protection of Personal Information Act, 2013 (POPIA). We do not sell personal information to advertisers.
5. Retention and security
We retain enquiry information only for as long as reasonably necessary for the purpose for which it was collected, related business needs or applicable legal requirements. Appropriate administrative and technical measures should be applied to safeguard personal information, although no internet service can guarantee absolute security.
6. Your rights
Subject to applicable law, you may ask whether we hold your personal information, request access, ask us to correct inaccurate information, object to certain processing or request deletion where permitted. You may contact us using the details below to make such a request.
If you believe your privacy rights have been infringed, you may also raise a concern with South Africa's Information Regulator.
7. Changes to this policy
We may update this policy to reflect changes in our services, technology or legal requirements. The latest published version and update date will appear on this page.
8. Contact us
For questions or requests about personal information, email hello@churhx.co.za.